Privacy Policy

1. Introduction

Visra ("we," "our," or "us") is a lip-sync video generation platform operated by Bluetomic LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at visra.app (the "Service"). By using the Service, you agree to the practices described in this policy.

2. Information We Collect

Account Information

When you sign in, we collect your name and email address through our authentication provider (NextAuth). We do not store passwords directly; authentication is handled via third-party identity providers.

Uploaded Content

To use the lip-sync generation service, you upload video and audio files. These files are temporarily stored and processed to generate your output.

Usage Data

We automatically collect basic usage information such as pages visited, features used, generation history, and session timing to improve the Service.

3. How We Use Your Information

• To authenticate your identity and manage your account
• To process your video and audio uploads and generate lip-synced output
• To display your generation history and allow you to manage your projects
• To maintain and improve the Service's performance and reliability
• To communicate with you about your account or the Service
• To comply with legal obligations

4. Data Sharing and Third-Party Processors

We do not sell your personal information. We share data only as necessary to operate the Service:

• Sync Labs API: Your uploaded video and audio files are sent to Sync Labs for lip-sync processing. Sync Labs acts as a data processor on our behalf.
• Authentication Providers: We use third-party OAuth providers for sign-in. These providers may receive your email address and basic profile information in accordance with their own privacy policies.
• Legal Requirements: We may disclose information if required by law, regulation, or valid legal process.

5. Cookies and Session Tokens

We use JWT-based session cookies to keep you signed in and manage your authentication state. These cookies are essential for the Service to function and cannot be disabled while using the platform. We do not use third-party tracking or analytics cookies.

6. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS/TLS), secure session management, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

Account information is retained for as long as your account is active. Uploaded video and audio files are retained only for the duration necessary to complete processing and deliver your results. Generated outputs are available for download and may be removed after a reasonable retention period. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability where applicable

To exercise any of these rights, please contact us at the address below.

9. Children's Privacy

The Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact Bluetomic LLC at bluetomic.com.